BARKER & FETCH

SHIPPING INFORMATION & POLICIES

All of our parcels are sent via New Zealand Post.

How long after I place my order, will it be dispatched?

As the majority of our products are handmade, we do allow up to 4 business days to have your order ready for dispatch. This may increase during peak periods i.e sale, Christmas etc

How much does shipping cost and how long will it take?

NEW ZEALAND

New Zealand Standard Post - $7 (3-8 business days)

New Zealand Express Post - $11 (1-3 business days)

AUSTRALIA

NZ/Australia Post - $10 AUD (3-10 business days) includes tracking

INTERNATIONAL

International - All international shipping is a flat rate of $16 (7-14 business days)

. Some countries are unable to receive postage from New Zealand at the moment. Please check with your local postal service prior to placing an order. 

PLEASE NOTE: Due to COVID, postage time frames may vary. This is unfortunately out of our control. If you have placed an order and it has not arrived with our timeframes, please contact our customer service (info@barkerandfetch.com) and we will follow this up for you

Can I track my order?

Yes you can! To find out where your parcel is and estimated delivery date, click on the tracking number in your order confirmation email.